2% of iPhone 3G users could be experiencing network problems

It's hard to trust Apple rumours, but one iPhone 3G user claims to have received a one-line email from Steve Jobs suggesting that two per cent of iPhone 3G users are experiencing some kind of hardware problem preventing them from getting a reliable network connection.

Today's software update, taking the iPhone firmware from 2.0.1 to 2.0.2, has supposedly improved network connectivity and speed for some users, while others claim no improvement.

One in fifty users with problems: some may say that's a relatively small number, but one in fifty is fairly sizeable in my opinion.

I've not noticed much improvement in 3G stability since I upgraded. In fact, I'm with Steve Rubel, who tweets that the iPhone now seems to switch to EDGE more often. I'm also noticing Wi-Fi drop outs, though I was getting those under 2.0.1 also.

O2's take on matters is similar to that of AT&T: "We are aware of no particular issues with the iPhone 3G, which was subject to extensive testing before it was launched on the O2 network, and it meets all O2's rigorous network criteria," a spokesman said.

However, other telcos must be admitting a problem. According to Australian newspaper "The Age", Optus is giving credits to its iPhone 3G customers by way of compensation - interesting given that this is a handset and not a network issue.

Vodafone in Australia and T-Mobile in the Netherlands also reported hardware issues.

Infineon, the company that makes the chips for the iPhone, has stated that its hardware works perfectly well in other handsets.

Have you been experiencing 3G connection issues? Has the software upgrade helped? Share in the comments below or on the iPhonic Facebook group.

(Via Computer Weekly)

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